Privacy Policy
This policy explains how New Life Debt Solutions Inc. handles personal information submitted through this website and during initial inquiries.
Effective Date
This policy was last updated on September 23, 2026. It should be reviewed whenever the website, service providers or data-handling practices change.
Information We Collect
We may collect your name, contact details, city or postal code, preferred contact method, the general debt topic you select, and the message or deadline you choose to provide. We may also receive information through phone calls or email.
Do not submit a Social Insurance Number, account number, password, banking details, credit report or financial document through the public website form. If additional records are needed, ask for an approved secure method.
How We Use Information
We use inquiry information to respond, arrange a consultation, understand the general nature of the request, provide agreed services, maintain business records, protect the website and comply with legal obligations. We do not use the inquiry form to make an automated eligibility or credit decision.
Systems and Service Providers
Website inquiries are submitted through Elementor Forms. Business email is handled through Google Workspace. The website is hosted on a VPS or dedicated server managed for New Life Debt Solutions. No CRM or online booking platform is currently used.
Analytics, advertising pixels or additional cookie tools should not be enabled without updating this policy and implementing appropriate consent controls where required. Inquiry data is intended to be stored and processed in Canada under the current configuration; service-provider and hosting settings must remain consistent with this statement.
Sharing and Professional Coordination
We limit access to people and service providers who need the information for the purposes described above. If your matter requires a Licensed Insolvency Trustee or another professional, information is shared only with your direction or as permitted or required by law. Any applicable third-party relationship or fee should be explained before you proceed.
Retention and Safeguards
Inquiry information is kept only as long as reasonably necessary to respond, provide requested services, maintain legal or accounting records, resolve disputes and protect the business. An inquiry that does not become a client file may have a different retention period from an active or completed client file. Information is then securely deleted or anonymized when it is no longer required.
Reasonable administrative, technical and physical safeguards are used. No email, form or storage system can be guaranteed completely secure.
Access, Correction and Questions
You may ask about the personal information we hold about you or request a correction, subject to applicable law. Contact Ahmad Malik, Manager, at info@newlifedebt.com or 905-783-1922.
Questions About This Website?
Contact New Life Debt Solutions for general website or service enquiries.